FAQ

 

Shipping & Delivery

We use Australia Post & Sendle courier service.

Your order will be processed and packed between 1-4 days.

If we are experiencing high demand, delays or on leave, we will let you know estimated time of delivery!

How much is Shipping?

Shipping is divided into two categories:

Small$15.00

Orders generally under $200, made up mostly of cards, tags pencils !

Large  $25.00

Orders generally over $200, made upmostly of notebooks, journals and heavier items!

My purchase is damaged, what should I do?

If your parcel is damaged in transit, please take a photo of the state you received it in and email us hello@lucky44.com.au within 3 days of receipt. Shit happens and we will do our best to make it right. We want you happy and satisfied with minimal fuss. Communication is everything, keep it cool and feel confident that everyone will be happy!

I’m not happy with my purchase?

 Well, if you’re not happy because you made a bad choice or changed your mind, then too bad. You can email me and we can see if we can sort something out, but it won’t be at any cost to Lucky 44.

 

Any other questions, queries or concerns, then please just drop me a line! I’m totally approachable and I like to please most folk!